IT Business Systems Analyst II – Eden Prairie

SUPERVALU is a premier food and drug retail powerhouse with world-class supply chain and support services. We are the nation's third largest grocery provider, with a diversified portfolio of regional retail banners, locally managed and branded, spanning the nation, coast-to-coast and border-to-border. As the largest food distributor to retail stores in the United States, we also provide a robust suite of supply chain services to serve both our own retail banners and thousands of independent retailers.

Combined, SUPERVALU's two lines of business provide a wealth of diverse opportunities to grow and to contribute to a thriving enterprise

Our Philosophy:

Ongoing pursuit of excellence is a way of life at SUPERVALU and a key to our success. To achieve excellence, we seek associates who will contribute innovative business solutions. We embrace change and welcome others who do.

Our employees are as diverse as our opportunities - representing all ages, backgrounds and parts of the country. What they have in common is: talent, passion, sense of urgency, focus, standards, integrity - and an unsurpassed customer orientation. They form the foundation of our SUPERVALU Advantage - the key to our continuing success.

Title:IT Business Systems Analyst II

PRIMARY FUNCTION

The Business Systems Analyst II for the Merchandising Application Team is responsible for gathering and tracing business and/or technical needs into relevant system features for assigned Oracle Modules. The BSA II has a strong understanding of information systems, project life-cycles, the Oracle AIM methodology, and has strong communication and interpersonal skills. The BSA II is responsible for establishing consensus among stakeholders and/or project team members in relationship to assigned deliverables. The BSA II provides leadership and a collaborative approach to integrating the stakeholder needs with the project activities and facilitating communication across the project and IT service teams involved in solution development related activities. The BSA II demonstrates the ability to perform job functions in an independent manner, with limited coaching. The BSA II is capable of performing on multiple projects and can be assigned as mentor to work closely with BSA I and peer team members, guiding them to execute job functions and related processes in alignment with company standards. Must be flexible and adaptable in learning and understanding new technologies.


JOB RESPONSIBILITIES AND ACTIVITIES

• Assists in developing high level operating models that define the future organization capabilities (e.g. organization structure, processes, and systems).
  
• Willingness to learn multiple business processes and the Oracle software configuration/setup to enable these business processes
  
• Partners with SME and functional users to identify and make recommendations on how to utilize features of the applications to infuse process efficiencies
  
• Traces business requirements to system features and write functional and technical design specifications, utilizing current systems methodologies and tools
  
• Identifies system functional gaps in meeting business requirements and partner with application users to create functional specification documents for fulfilling gaps
  
• Assists in the development of training materials for use of the Oracle system for the end users
  
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• Documents business and / or technical needs using textual, and visual, modeling deliverables designed to help SUPERVALU meet its strategic objectives, in accordance with the SUPERVALU methodology.
  
• Facilitates small to medium sized groups of individuals, representing significant diversity in interest and level of leadership, to a common understanding of a solution.
  
• Fosters team building and self-driven skill development through active participation in appropriate training, mentoring, and certification programs.
  
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• Identifies, manages, and tracks business and technical needs objectives throughout the project's lifecycle.
  
• Identifies and communicates project issues and risks to the IT and business unit management with suggested mitigation and resolution approach options.
  
• Troubleshoots complex problems in relation to system requirements
  
• Coordinates project or initiative tasks with relevant team members, stakeholders and leadership.
  
• Participates in the mentoring of other BSA resources.
  
• Demonstrates competencies as outlined in applicable Business Systems Analyst Specialties (see below).
  
• Functions as resident team expert for all configuration issues within areas of expertise
  
• Builds strong Work with other teams, as required, to make recommendations on efficient use of Oracle Application features and capability to enhance the customer experience
  
• Assists in the configuration, setup and testing of Oracle and related tools to meet the business processes
  
• Works with end-users, other IT technical resources and/or Oracle Support to troubleshoot problems and resolve applications issues
  
• Investigates solutions for Change Requests and present functional and technical options. These solutions could include modifications to be set up and configuration of existing modules, enhancements to modules, and/or implementation of new Oracle modules
  
• Assists in the preparatory steps prior to go live such as data conversion, go/no-go decisions, deployment plan
  Provides support after go-live where necessary
  BUSINESS SYSTEM ANALYST SPECIALTIES
  
  Requirements Definition and Management Analyst:
  
  Primary Function: Responsible for the gathering, analysis, validation, and documentation of business and / or technical needs as they relate to Oracle solutions, using interviews, workshops, modeling technique, for the purpose of identifying Oracle Modules and configuration needs that enable the organization to achieve its goals. Participates in developing, documenting, and interpreting strategic and functional level business processes and logical data models across all business areas of the enterprise.
• Actively participates and collaborates in the Requirements Management Discipline and Requirements Management Services team and obtains peer review feedback to grow and develop skills.
  
• Maintains the Enterprise Requirements Management Repository to ensure accuracy of a solution's requirements is managed through its lifecycle.
  
• Identifies, submits, and drives the development of requirements management process improvement needs.
  
• Conducts assessments of how existing requirements management collateral (documentation, research or other materials) can be more effectively utilized in COTS projects and throughout their related functional domain, where applicable.
  
• Experienced with ProVision business process modeling tool a plus.
  
• Utilizes Provision to document and manage business process designs
  
• Defines and documents single workflow business processes with a limited number of simple business interactions according to Business Process Design artifact standards.
  
• Performs Business Process Design responsibilities under significant advisement of Business Process Designer.
  
• Comprehensive understanding of the purpose and inter-relationships of Data Models, including Domain Model, Logical Model, and Physical Data Model, performing domain models under advisement of an Information Architect.
  
• Comprehensive understanding of Information Management and Stewardship, effectively utilizing enterprise information management concepts and contributing new content where applicable.
  
• Performs Logical Data Modeling sessions for the purpose of producing Domain Models, under the advisement of an Information Architect.
  
  
  
  COMPETENCIES
  
  Thought Leadership:
  
  
• Analyze Issues and Solve Problems: Analyzes, incorporates and applies new information and concepts. Recognizes symptoms that indicate problems. Makes sound decisions on everyday issues and problems. Makes timely decisions on problems/issues requiring immediate attention.
  
• Understand Strategy: Demonstrates understanding of the organization's mission and strategies. Sees the ''big picture'' (e.g., overall themes, trends, goals). Integrates and balances big-picture concerns with day-to-day activities. Establishes strategies for achieving individual or work unit goals
  
• Identify Improvements: Approaches problems with curiosity and open-mindedness. Generates innovative ideas and solutions to problems. Encourages others to look at problems and processes in new ways. Identifies opportunities to increase efficiency, simplicity, and revenue.
  
  Results Leadership:
  
  
• Seek Customer Satisfaction: Tracks performance against customer requirements, using existing tools. Seeks feedback from customers to identify improvement opportunities. Addresses customer needs by involving the right people (resources) at the right time. Follows up with customers to ensure problems are solved.
  
• Establish Plans: Identifies action steps needed to accomplish objectives. Identifies resources (e.g., financial, headcount) needed to accomplish objectives. Establishes realistic plans and work schedules. Coordinates planning efforts with other work units.
  
• Execute Efficiently: Juggles many priorities and competing demands for one's time. Conveys clear expectations for assignments. Removes obstacles in order to move the work forward and/or get efforts back on track. Seeks additional resources to complete tasks when needed.
  
• Show Initiative: Identifies what needs to be done and does it. Maintains a consistent, high level of productivity. Takes personal responsibility to make decisions and take action. Does not easily give up in the face of unexpected obstacles.
  
  People Leadership:
  
  
• Solicit Support: Provides sound rationale for recommendations. Solicits support for ideas. Ensures that own positions address others' needs and priorities. Builds relationships to create a foundation for future influence.
  
• Encourage Commitment: Demonstrates a ''can-do'' spirit, a sense of optimism, ownership, and commitment. Acknowledges others' efforts and accomplishments. Conveys confidence in others' ability to do their best. Projects a positive image and serves as a role model for others.
  
• Select and Develop: Identifies and recruits/refers qualified people. Makes accurate evaluations of people's capabilities and fit. Provides honest, helpful feedback to others on their performance. Shares own experience and expertise with others.
  
• Communicate Effectively: Provides clear and detailed information to others. Expresses oneself effectively in one-on-one conversations and small groups. Listens carefully and attentively to others' opinions and ideas. Shares information and viewpoints openly and directly with others.
  
• Relate Well to Others: Relates to people in an open, friendly, and accepting manner. Treats others with respect. Maintains positive relationships even under difficult or heated circumstances. Works cooperatively with people from different cultural backgrounds.
  
  Personal Leadership:
  
  
• Readily Adapt: Works productively in the face of ambiguity or uncertainty. Deals constructively with mistakes and setbacks. Readily adapts to different ways of doing things. Seeks opportunities to acquire new knowledge and skills. Accepts feedback openly, without becoming defensive.
  
• Demonstrate Credibility: Treats others fairly and consistently. Acts consistently with stated policies and practices. Does not cover up or blame others for problems or mistakes. Protects confidential information. Follows through on commitments.
  
  JOB REQUIREMENTS
  
  Education, Certification, and Relevant Experience:
  
  
• Bachelor's degree in Computer Science, a related discipline or;
  
• 3-5 years relevant work experience
  
• Preferred work experience in IT, retail, or supply chain Oracle Retail Merchandising experiences especially a plus.
  
• Excellent written and verbal communication skills, strong customer focus and demonstrated ability to work in geographically dispersed teams
  
• Ability to manage competing priorities
  
• Must have strong computer skills and be proficient in use of Microsoft Office applications
  
• Previous experience with Oracle AIM Methodology a plus
  
• Demonstrates strong public speaking and presentation skills.
  
• Demonstrate strong facilitation skills with the ability to drive toward common solutions.
  
• Demonstrate strong interviewing, listening, and observational skills used to identify and define business and technical needs.
  
• Demonstrate strong analytical and conceptual skills used to evaluate information gathered from multiple sources, while reconciling discrepancies.
  
• Demonstrate strong analytical modeling skills (models that clearly and easily communicate concepts to customers).
  
  The above statements are intended to describe the general nature of work performed by the associate(s) in this job. Specific duties and responsibilities may vary by position.
  
  Apply Here